MCP for contact centers

Let your AI run the dialer. Safely.

DylrDev connects Claude, ChatGPT, Cursor, and any MCP client to Twilio, Five9, and Genesys Cloud. Reads just run. Dangerous actions wait for a person. Every call is logged.

Create an accountRead the docs
How it works

One URL per connection, a person on every risky call.

Connect once

Add a Twilio, Five9, or Genesys Cloud account. We check the credentials with one read call, then keep them encrypted. You get an MCP URL for that account alone.

Dangerous calls wait

Stopping a campaign or deleting a queue needs an owner or admin to approve that exact call, or to arm the connection for 30 minutes. The AI gets a link to send you.

Everything is logged

Every tool call and every change: who, through which app, and how it was cleared. Never the arguments.

claude mcp add --transport http dylr https://dylr.dev/mcp/<connection> --header "x-api-key: dylr_…"
Platforms

Twilio, Five9, and Genesys Cloud today.

Fixed tools that say what they do. Never a raw API call.

Twilio

Phone numbers, Studio flows, TaskRouter workspaces, queues, and workers. Create task queues; deleting one is dangerous.

Five9

Campaigns, lists and contacts, users and skills, dispositions, prompts, IVR scripts, reports, and live stats. Deletes, user changes, and changes to anything a running campaign uses are dangerous.

Genesys Cloud

Queues, users and skills, schedules, outbound campaigns and lists, Architect flows, virtual agents, and knowledge. Adding contacts a live campaign could dial, publishing over a live flow, and test chats are dangerous.

Connect your first platform.

It takes a few minutes: an account, the platform's credentials, and one URL.

Create an accountConnect an MCP client